Hello. I'm sorry you're experiencing issues. We're happy to hear that you're a fan of the game!
Would you please take a screenshot of your game menu (where you can see all of the game menus listed). You can either click "Options" from the title screen, right click while in the story, or the options menu from the quick menu while in the story.
Also, would you please tell me what version your game says in the bottom right on the title screen? It should say something like
"ChapterThree_WT"