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Sorry to bother you, but I was wondering if you knew what warranted a page to be deindexed. I'm trying to figure out what I've done wrong so I can try to fix it and prevent it from happening in the future.

If you could give me a quick list of things that may be the cause of a page being deindexed, that would be really helpful!

(+1)

I don't have access to this information, sorry.

No worries! I'm sure support will let me know why they were deindexed when they respond.

Thanks for the help!

Apologies again, but I have one more question:

Is it okay to continue to advertise and share links to my games while they are unindexed, or should I warn people to avoid them until I fix whatever had them deindexed?

Thanks again for your patience.

(+1)

I'm not sure, but as a general rule you shouldn't rely on itch.io as a source of traffic anyway.

For now I'll probably assume that while the pages are still public it's okay to link to them from my website and other accounts.

It might be a bit harder for my games to be discovered, but I'm glad the pages are still accessable via URL.

(+3)

There might be a misunderstanding.

Even if your games are deindexed with intent, that does not say anything about legality or tos violations or similar. Advertise to your hearts content where you are allowed to advertise your stuff. Traffic from within itch is miniscule anyways.

Deindexing just says one tiny (but important to you) fact: itch chose, for whatever reason, not to include the item(s) in the search and browse feature.

If itch would have a real problem with the content, they would remove it. But they do not catalogue anything that got uploaded. Low effort, low quality, mass postings etc, are only one reason to get deindexed. The usual reason is temporary. Something, maybe even randomness, triggered your stuff to be the lucky winner of a manual needed confimation for indexing. Your account is barely over a month old and you have posted two projects. There are established accounts that have waiting times of over your account's age to get their stuff indexed sometimes. (And no, itch will not talk about the specific reasons. There are bad agents that would very much like to hear such reasons to better avoid them)

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Oh, and it is probably something about the payment option. Your account is new. That can take a while to get through. (Read: more than a month). Maybe it got through initially and got flagged afterwards. Maybe some hickup with the payment processor or tax issues. Or you forgot to mention that you added payment options after the games were indexed.