Thank you for your comment. Sorry for inconvenience.
(The other duplicate comment has been deleted.)
Please check the following items:
・Have you finished "unzipping" the zip file? (As with other games, if the zip file is temporarily opened using Windows' standard functions, the game will not start properly.)
・Is Direct X installed? (Normally, it is automatically installed if you use Windows XP or later)
Also, if you can provide the following information, I will be able to help you.
・Error code that appeared
・Your Windows version
・Your Windows language settings
Thanks for your cooperation.