Oh no! That's not a great way to play the game. I'm not immediately sure what could be going on. Can I ask a few starting questions to try and diagnose your issue?
- Are you playing on the same device each time?
- Ren'Py uses your browser's IndexedDB to store saves. Do you have a plugin or security setting that is preventing the use of that feature?
- What device, browser, and browser version are you using?