Ahhh. The dangerous assumption that all followers on social media are fans and wish the account followed all the best.
Sometimes fans are the harshest critiques. After all, they know you could do better. Just look at those Marvel movie fans attacking some of their beloved Marvel movies.
The opposite is also true. There is a certain indie bias. I am searching for words here. If you see a nice game from an unknown dev that has not much ratings or none at all, some people are more inclined to give a slightly better rating than they would have given the same game from an extablished "superstar". Or they would feel bad to give a 1-2 star rating while not having such qualms concerning an established developer with a game that is "overrated" in their opinion.