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So I believe I've figured out the problem. I had the same issue with my mic not connecting at all but I realized this is only a problem when I was using my default output (which were my headphones). when I went into my windows settings then app sound preferences and switch the application's output to my speakers it was solved. So I guess make sure the output for the application is anything other then default and it should be fixed.

Thank you so much! i was about to uninstall and scream!