I am at a complete loss. I have tried interacting with everything and going everywhere at every time of day. I have to get Jacy 'protection', and find Ivan. I can't seem to do either no matter what I try. I read the comment below about a cloning lab entrance being in the top right corner of the town, and also tried doing everything in that area of the map with absolutely no success. Unless I am totally overlooking something or missed some dialog, which I hope is the case, I'm pretty sure the game is bugged. Any hints?