Yes, it's normal, sometimes the neighbors are real but arent on the list. You have to call to see if they're home or not. If they arent home then they are real
yes that I know that. but what I mean here is that, we can question them about this matter. Before the update, when the real neighbor are not on the list, they will say something like "i have to leave due to an emergency" but this time, they said "there's an error and they should be on the today's list"