I'm sorry to hear that, I'll do my best to help you. Please send all files from the save folder, and if possible screenshots of the bugs to jettymokki@proton.me
You can find the save folder here:
Windows:
\Users\<username>\AppData\LocalLow\Jetty Mokki\Elizabeth's Lounge
macOS:
/Users/<username>/Library/Application Support/Jetty Mokki/Elizabeth's Lounge