I assume you're playing on Android? Have you tried these steps: https://perverteer.com/faq#why-does-the-message-no-previous-season-data-found-ap...
Viewing post in Tales From The Unending Void comments
Hey there ...Thank You so much for replying me I really appreciate and am truly amazed about your services...I should let you know that tales of the unending void has become my favorite game entirely and I would surely want to rate you guys.... The problem seems to be that Season_1_*longstringofalphanumericcharacters*.save is not available.... actually there's no file at all signifying my savings of the game progress at all please help would really like to play season 2