Man I really don't know then. I did find this: "D3D DEVICE HUNG errors mean that your GPU driver has crashed. Sometimes, rarely, it is a genuine driver crash but most of the time it is a result of Windows TDR (Timeout Detection and Recovery), which, if the hardware at any time does not respond within the default 2 seconds, Windows will automatically kill and restart the graphics driver."
If it's a laptop from 2011 then I'm leaning towards a hardware/compatibility issue. Possibly RAM if it's not a GPU problem. Sorry a solution couldn't be found : {