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Is it an older phone?

If not, then try uninstalling the old version and then downloading and installing the game again.

This error usually means that the device and game aren’t compatible, so try googling it to see what could be the problem if you haven’t already.

i have the newest Google pixel and I tried that

Will deleting the old version delete my save to?

No, deleting the old version shouldn’t delete the save, just make sure it’s a normal save and not a quick or auto save

needChinese