Hello SnakeChips, we started the claiming system today. Past packs are not able to be claimed, as it is written above.
Viewing post in New 24 Hours Claim System! comments
This is where the issue comes in. I didn't even know you updated the packs let alone released more new content. I'm not bringing up this website every day and I never get notifications when you release new things. I get notifications/e-mails from everyone else I follow on here though. So not being notified is just making me feel like I am being scammed to purchase more when I shouldn't have to because I already technically paid for it. Everyone else who updates packs I have purchased I had no trouble redeeming let alone knowing they had an update for it to redeem in time, this is the first I am having this issue. So if you are going to only give 24 hours, make sure those notifications/e-mails go out. And I assume the same goes for the same goes for the Game Assets Mega Bundle cause I am unable to claim some of those as well.
Hello SnakeChips, the email issue is part of Itch, we cannot send emails to every customer ourselves. If you don't check the page often, that is not on us, the release dates are noted above and as long as you check on these days, you should not miss any releases.
Please note that this system started today. The pack is not a one-time purchase where you get everything for free. We are not updating the pack but releasing new packs. It's different from updates, other people don't give new packs for free as we are offering.