At the start… I take the hat from the bed then I go to the cell phone… then that error appears
Did you use an old save or did you do a fresh start? Can you by any chance share your save file (Upload it on mega or some other cloud service), so we could take a closer look at it.
Cipheos (our programmer) also asks if you could write what exactly you did when you started (if you started a new game without a save) — like where you went or what you clicked.
We're sorry for asking all this stuff, but it would really help us to identify the issue, so thank you in advance if you decide to help us!