Which version of Ableton are you using? Also, on which OS? Mac or Windows?
hi I'm using 10.1.1 legit bought ableton.
Mac: OC Mojave version; 10.14.6
Hope to hear from you soon :)
Where exactly did you put the plugin? In which folder?
in the library folder vst and components
Do you have the "Use VST3 Plug-In System Folders" option turned on in the Ableton plugin settings?
