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downloaded version and when I did leave the new playthrough that the gallery put me into it said I had to finish the game to unlock the gallery.

Strange, never had something like that reported before. My best bet is that the game is not able to save persistent variables in a file like it is supposed to, either because the file is read only, or because it does not have the right to create the file in the first place.

Save files are located in the "save" subfolder inside the "www" folder, this should contain both the saves you did, and the save file that tracks gallery unlocks. Maybe check if it's empty, and if the folder is not read only.

I think the problem might be because I'm using Joiplay to play.

That might be the case, yes. I don't know Joiplay too much, but the website advertises a 70% to 90% compatibility rate. It is possible that Joiplay does not like the way saving works in TPH. I am afraid I do not have a solution for that at the moment.

Thank you for your time and patience.

Does saving and loading save files work? If only the persistent variables used for the gallery do not work, you can still see everything the game has to offer, you just won't be able to see the gallery.

Yes, I can save and load saves 

Then you should at least be able to see all scenes and endings even if you don't have access to the gallery.