Hi there! I bought the game but it doesn't seem to show up on my Playdate? I've tried to refresh it a few times and reupload
I hope so! I’ve never done it before, and it also doesn’t seem like I have any control over the process, but it does seem like you can get a refund if you contact Itch support via https://itch.io/support
Apologies for the difficulties, I hope you can get it worked out!
Found a lead: games built with newer OS versions may just not appear at all on devices still running older versions of the OS. You can check to see if this is the case by going to your Settings on the Playdate, then System -> System Update. If your device is behind, that should start the update!
Also note: some of the updates are applied in sequence, i.e. it needs to download and apply them one by one. Even if you do get an update, once it restarts go and check again, it might need another turn!