I advise you to lower the graphics to the minimum, if the menu doesn't even load it must be your components of pc, as a last solution delete the game and install it again
Is the screen black or is the download not working? If the download does not work, install the icht.io application and download the game from there, if the game does not load try to close practically everything, even apps in the background, finally, when the menu loads, minimize the screen and lower the graphics to low