Hello Prosperosbluebeard, 

  Maybe the object is unreachable from the player's position. Can you give us more detail about it? We will be able to help.

Let us know if you have further questions, and we'll try to solve them. Thank you for playing and your feedback.

4D studio 

Hello QUEENFAITH2020,  

We are very happy to receive you feedback and gameplay video, it's very helpfully for us, that can help us make better the game. 

Enjoy the game and hope can see you full game playthrough and you more opinions.

4D studio