Afaik with Hellen, it’s when she tries to play with the Rat Baby when you get it into your place.
As for the second one, I’m not sure if you’re referring to the same “mom”. But I explored almost everything but I still can’t find Sophie’s mom.
Game is fun and hopefully the bugs get fixed and more content to be added.
Not sure if it’s a bug that on my save, Jasper took the blank VHS. I wasn’t able to do anything on the place where the security cameras are as I think you’re supposed to use the blank VHS to record something.
Some minor bugs include items displaying as probably the item index number instead of name