itch.io

Thank you so much for sharing this, glad to hear you are enjoying the game so far! That's hilarious about the Kay name though. After seeing a streamer named Shannon play the game (and accidentally name her last name Shannon too so that her name was "Shannon Shannon"... hanging out with her best friend Shannon...) I think it might be a good idea for me to add in a warning that someone might be choosing a name of a pre-existing character. I'll do that soon!

Hi there! Sorry to hear that it isn't allowing you to purchase Book Two through here. :( If you are able to make purchases through Steam, it is also available on that platform! Otherwise, you can send me an e-mail to heartfragmentvn@hotmail.com and I can help you out :)

There are quite a few Inigo scenes that can only be viewed once! If you want to reset the game, from the game folder, navigate to the saves folder. Delete the persistent file from there. Note that this will completely erase all of your progress though, so make sure you're certain first. Alternatively, you can move the persistent data file to another folder on your PC as a backup for safekeeping :)

Yes, to romance Shannon in Lana's route you'll need to have completed at least one of Shannon's romantic endings in her own route first. If you're having trouble getting onto Shannon's route, there's a walkthrough available here!

Hi there! Yes, progress is still going along well and the plan is for release by the end of 2023. If that changes at all, I'll be sure to update everyone to let you all know!! Thank you so much for playing and enjoying Heart Fragment - it means the world to me.

I'm sorry for the late reply! There is a guide available on Steam - here's a link for you!

It is both! While it does add two new routes, it primarily gives clues to figuring out the overall mystery of what is going on and answers a lot of questions asked in Book One, including a lot about Inigo's identity. If you are mostly interested in male ROs, because Lana's route is platonic only, you can romance anyone whose romantic routes you have previously completed, including Kay and Clive. :) 

Hi - thanks for asking! I thought I'd updated that a while ago but I must have forgotten. It will be available later on in 2023 :)

Hi there! If you got the paid version of Book One, please send me an e-mail at heartfragmentvn@hotmail.com and I will be happy to give you a copy of Book Two for free! Sorry for the inconvenience. Unfortunately it was a little harder to set up on Itch than on Steam, where it was a simple matter of adding the DLC to the Steam package of people who purchased Book One. 

Sorry my reply is so late! Unfortunately I didn't get a notification for this response. To try to help figure out what the issue is, a few questions:

What OS are you using?
Does any sort of error message pop up when you try to start it up?
Do you have the Itch client? Have you tried installing and running it through there?
Have you tried right clicking the executable for the game and running it as administrator? This shouldn't be necessary but doesn't hurt to check! 

A new update was posted today in preparation of the DLC release tomorrow. If you haven't already, try updating to the latest version and see if it that helps at all.

Hi there! I'm sorry for the delayed response. I've opening the file on my end and everything seems to be in order. To try to figure out the problem, a few questions: What OS are you using? Windows, Mac, or Linux? Is there any sort of pop up that appears telling you why the file can't be opened? Have you had issues like this with any other games on Itch?

Just to be sure everything is being done correctly, here's the proper steps for running the game:

• Download the .zip file
• Right click the zipped file and unzip it to its own folder
• From the "HeartFragment-[insert OS here]" folder, launch the game file; for PC this will be "Heart Fragment.exe",  for Linux it'll be "Heart Fragment.sh", and on Mac you will go to the "Heart Fragment.app" folder, then "Contents", then "MacOS", and launch the file simply titled "Heart Fragment".

If you're still having issues, please let me know!

Hello! Thank you so much, this is so kind of you! The itch purchases of Heart Fragment don't come with Steam keys anymore, but you can support the game through Ko-fi if you'd like. Otherwise, waiting to purchase the DLC works as well. I appreciate that support a lot!!!

Thank you so much for letting me know! I appreciate you getting in touch with this. I'm going to see if I can get it taken down and contact Steam support to try to prevent this from happening in the future. Super grateful for the heads up!

Thank you so much for the kind comment! <3 I'm really glad you enjoyed Heart Fragment. The Book Two update with two more routes is coming in March so there'll be more to play very soon.

Hmm, the fact that the screen worked fine for Clive earlier makes it even more puzzling... I use Windows myself, so I'm unsure if it would be a Mac specific issue - I will ask if anyone in the Heart Fragment discord server uses Mac and is experiencing a similar problem.

In the meanwhile, here is a screenshot of the exact locations just to be sure nothing was missed.

Clive's route locations: https://gyazo.com/7da50be04ddbf9e0c41e1a3a99e6d8c2

Kay's route locations: https://gyazo.com/62aa1c7ed044b0518ef8f906d88c5bd3

Hi! I tested this out on my end and it seems to be working fine as far as I can tell. Have you checked the walkthrough guide for the positions?

If you can't find them after checking the guide, a few questions to help troubleshoot:

- What operating system are you using?
- Do you have any recording software that you use while playing such as Bandicam or OBS?
- Do you play with keyboard primarily or mouse primarily?
- If you press the tab button on the keyboard, does it allow you to highlight the hidden items? 
- Did you get the scene earlier in the game where you search for Clive? If so, were you able to find him successfully? 

Thank you so much for playing and enjoying the game! ^^ I apologize for replying to this so late. I really appreciate you taking the time to play Heart Fragment!

Currently in Book One, Kay and Clive are romanceable. In Book Two there will be routes for Shannon and Lana (with Shannon having a romantic path, while Lana is platonic only) and Book Three will have romance routes for Jasper and Natalia.

Hmm I'm not sure what the issue may be... if possible, please email me at heartfragmentvn@hotmail.com - I will send you a response to help out.

Hello! Thanks for purchasing Heart Fragment! The steam key should be listed underneath the downloads, with an option that says "reveal Steam Key". It will look similar to this.

If you still can't find it, could you screenshot the page for me so I can check what might be wrong? 

Yes! Shannon's route will be added in Book Two, which will be a free update to add on to Book One. I'll give a further update on the release date for Book Two soon! 

Thank you!! And thank you for the review you left on Steam as well, I really appreciate it. Hope you're having a good weekend so far!

Thank you!!! So glad you enjoyed - and you've got good taste, Clive is a sweetheart. Hope to see you again in book two! :D

Thank you! I'm happy that you enjoyed your experience. I hope you will enjoy Book Two just as much (if not more!)

Thank you so much for your kind comment! This most definitely isn't meaningless. In fact, it means a great deal to me. I recently experienced the loss of my mum, which took a toll on me emotionally and of course on development as a result. Many days I felt discouraged. But comments like this make me want to keep going. So thank you again, truly, from the bottom of my heart.

Hello! I am trying to start an early bird launch discount, but when I attempt to do so, it tells me that the price needs to be the usual cost ($9.99) or higher. I'd like to make the launch discount $4.99 - any ideas what I might be doing wrong? 

Thank you for the lovely comment! I'm so happy to read that you've enjoyed the demo, and I hope you'll be even more pleased with the full routes. 💕

Thank you, I appreciate your kind words. I'm sorry that I didn't get a chance to reply to this sooner. I was unfortunately unable to work regularly for a bit after my mum passed, and had a lot of things to catch up on. But I really can't stress enough how much supportive messages like this helped me get through it. <3

Thank you for checking out Heart Fragment! I'm really glad you are enjoying it so far. The price will be $10 at full cost, but there'll be a sale for the first month after release. The first release coming up at the end of this month will have Book One, Kay's and Clive's routes, but all future releases will be available as free updates, aside from the group routes add-on (multiple characters per route) which will cost $4 and be available as DLC. ^^

Thanks for the bug report! I managed to figure out what the problem was and the bug fix will be posted later tonight.^^

Thank you so much for playing the demo of Heart Fragment! As for your question, that definitely shouldn't be what happens so you might have run across a bug. Have you run into that issue when doing that mini game with anyone else, or is it just Gray? Either way I will try to get to the bottom of it asap. The first release is coming July 31 and the mini game has been refined to make it easier for people who play with just a mouse in hand instead as well, so when that update is added to the demo I hope it will help this as well.

Hello - I'm so, so sorry I'm responding to this three months late! I'm also sorry to hear about your difficulty with that aspect of the main character. I'm not entirely sure how far you played into the demo, but your choices will most definitely shape the way your relationship with him changes. The protagonist is a defined character with much of her opening personality already set, which means her history with him and past grievances can't be altered. 

However, as you continue on, that can be changed and by the end point of the demo this relationship can mend drastically and your manner of speaking to him changes along with that. 

Shannon, on the other hand, I suppose I can only describe as an acquired taste! :P 

Nonetheless, I appreciate the feedback and I appreciate that you took the time to write a comment! I'm sorry again that it took so long for me to properly reply. I hope you have been well in the time since this was posted!

Thank you so much! I'm so glad to hear that you enjoyed the demo and your words of encouragement seriously mean so much to me^^ I will definitely keep doing my best, and I appreciate the reminder to drink water - that's really nice of you to say.

This is so sweet of you to comment, thank you for playing the demo and getting so much enjoyment out of it!<3 I appreciate support in any way whatsoever. Even taking the time to post something like this is incredibly beneficial to me and helps encourage me along the way with development. :) 

Hello!! First off: I am so sorry for replying to this late. Second: thank you so much, from the bottom of my heart! It is so encouraging to receive these types of comments. I'm glad you enjoyed the demo and I hope that when the full game is released (July 31, 2021) you will enjoy it just as much!

I am so glad you enjoyed the demo! It's so sweet of you to take the time to make an account and comment your feedback. I can't say enough how much that means to me.  I hope that you'll enjoy the full game even more than what you've played already! 

Thank you so much! I'm very glad you enjoyed the demo and I really hope you'll enjoy the full game in the future too. 

As for Clive, don't fret💕 You'll have the opportunity to ease that suspicion of him early on during the game routes.  He appreciates the love! (Though it does fluster him a tiny bit 😘)

Huh, that's a bug I've never heard before. 🤔 I'll do my best to figure out what might be causing it! A few questions:

• Does the music play when it opens, or is that muted as well?
• Do you happen to know what graphics renderer  you're running the game with? I have noticed that the default on a lot of computers (DirectX) has display issues that aren't present with OpenGL - I'm in the process of figuring that one out as well.

A few potential fixes for this:

• When you launch the game, press shift+G - from there a menu will pop up and you can select to change the renderer. Try another option and see if that fixues it!
• You can also try updating your Nvidia Drivers or your other GPU drivers.

I believe you have the most recent version for the most part! Since your download a small update was made to script to include less narration and more glimpses into Xani's though process to narrate instead, and one extra scene was added. But those are the only changes made since then and the story + scenes are still the same. :)