That's default RPGmaker controls. Can be confusing when you have to input text while sitting in front of a keyboard, but can't actually type.
Remember: you're not in a text editor, you're in an RPGmaker game.
Select Symbol: Arrow Keys
Input Selected Symbol: Enter/Space/Z (all the "yes" buttons)
Delete Last Symbol: Escape/Insert/X (all the "no" buttons)
Backspace isn't mapped to any function in RPGmaker and therefore doesn't do anything, even though you'd think it should.