it appears to be trying to load is spanish or whatever language esp is, but because the image is missing it is unable to load if you click the second button ignorar you should be able to get to a point where you can switch languages
I don't know if this will help you as well but I've had the same problem. my solution was I found out in my computers security settings the ransomware protection was making it so it wouldn't download so i just turn it off download it and turn it back on
