No problem at all! It seemed like you might be losing a lot of sales (and, more importantly, readers) given the process to access the files was so unintuitive.
Please let me know if you get it resolved, though - I'd still like to tip!
Kelibath
Recent community posts
I think what they were trying to say was that, if you Claim Access to a Community Copy, then try to add a dollar amount to the box that comes up after clicking (which is set at zero dollars by default), you get a warning notification "error: you must pay at least $15.00". Which makes the idea of hardship buyers tipping less workable - and also prevents claiming the copy the typical way!
You can still download via clicking the "no thanks" link, which then prompts a second attempt to claim that works. And you can edit the cash box either with typing or by choosing one of the tip buttons lower down on the same window. However the error message appears on attempting to confirm a payment of any type...
Hope this makes sense! I found it out by trying to tip you myself today.
Would you ever be inclined to share a blank copy of your documents? I'm just about to start a playthrough and hopefully will be able to buy the full / printed version in future if we end up in better straits. But I struggle with creating vast, organised tables like this, and it looks so useful! If you see this, know it'd be incredibly appreciated if you ever did share the resource :)
Completely understandable what a pain it's been! I promise, I did try my best to find the codes, then and now - dredged every bit of my spam folder as well as the bin but either it literally never came or auto-deleted in the meanwhile back then.
I'm very glad to have had the Worst Generation code through given this, and am looking forward to the WAR Book. The All Stars I hadn't realised was a failed goal - don't worry about that then! Sorry, it HAS been a while, I only mentioned it because it's still listed in my rewards list on KS, which is probably a good part of the confusion on others' parts as well. I currently don't have the Midnight Generation or the Liminal, however, and am glad it's confirmed I should have. The Just the Playbooks idea is really grand and would solve the latter!
I would appreciate it if the Midnight Generation code could be re-sent when all the art is finished up, then. Is that what you mean by what's planned? If it updates in a standard way, I won't automatically get it without a code, but if you re-sent the codes to all the way your team just did for Worst Gen, it'd solve this completely for me :)
Otherwise if there were some way I could buy it with a one-off discount to effectively still have the reward that would be amazing. Of course I should have prodded much earlier too, and ultimately it's at least still buyable... Sorry for harping on, it's just the MG was the whole reason I pledged - I'm a huge Persona fan. But I'm down with waiting, just worried if it never comes at all.
Thanks for the reply! itch.io notifies me, in the same way that Kickstarter does not - and this way I could prove I was logged in and the fault wasn't on my end or my email's end at least! I appreciate that you've sent the codes out last year. At the time my husband was extremely unwell and we lost quite a bit of time before I realised around Feb-March we hadn't had them. I was wondering what to do when the newly updated Worst Generation pdf dropped and I'm so glad to finally have a copy after all! However any other codes that I should have, I sadly don't. I was hoping it might be possible given you can prove my backer ID now to get the smaller ones re-sent to me so I don't miss anything, but I'm more than happy to be patient and await the finalised art and finished copy first to avoid too much hassle and get as many as I can through the global means. I just didn't want to keep not messaging / informing you in case there are some I won't be able to access that way. eg. the single playbooks!