Hi, I'm not able to get back out of the basement. A prompt does appear when I approach the door to the stairwell, but nothing happens when I try to interact with it. At one point Jay's dialogue box did pop back up when I was standing at the door trying to use it.
The first time through I had 16 cards, but I've tried going through again without picking up any cards, and with choosing all three of the gender options at the beginning - all had the same result. Even before dropping off the balls or interacting with anything else in the room, the door still doesn't seem to be working.
Sorry if there is meant to be an alternate exit to this room that I'm missing!