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the game opens and all I get is an error saying failed to initialize graphics 

I am opening the game and Jenna's sprite wont pop up in any of the scenes and I've tried uninstalling and re installing and nothing is working the old grumpy man at the beginning for example when i get in the sink there is nothing just the background and the same thing happens for when you talk to him after he opens the gate

 for some reason my saves aren't being processed and when I shut the game down it makes me restart :/

I am opening the game and Jenna's sprite wont pop up in any of the scenes and I've tried uninstalling and re installing and nothing is working the old grumpy man at the beginning for example when i get in the sink there is nothing just the background and the same thing happens for when you talk to him after he opens the gate

how do you beat castiel with only kenzie