itch.io

I still need help to reset the program still having this problem

I had a idea if u make a step by step voids on how to reset this program so if other people have the same problem they can fix it them selves   

i love this kit 

I think I need to reset the saved data because its still doing the same thing  

Every time I try to lodging in to my vtube kit it gets stuck on the lodging screen and doesn't stop lodging I try to reset my pc and I even try to unstill the files and re-download them back and it still didn't work if eny one knew how to fix it please let me know