Hiya, think the recent update has broken the way servants are counted. It seems that the game is counting old servants to the 20 count, thus making promoting after that point impossible. I'll post a few pics of what's happening.
Guests or prisoners, it's no longer possible to promote anyone with a good opinion, even when you can see the servant tab is empty. Tried a few different things to see if it would reset automatically, but it seems stuck (Same thing with saves created before and after update). It's either a bug or I'm not understanding a simple mechanic lol.
Am absolutely loving the game btw!
(Edit) It only seems to happen once the facilities have been activated, promoting servants works fine before that. I think it has something to do with assigning/reassigning servants and the number not adjusting once removed from their post?