itch.io

Yeah, the patch file won't download?

Last update is broken.

It was something that seemed to apply to multiple pages... Also... it wasn't even a long message,,, it was mostly links to support material. Links I copied, from the support page. How else was I supposed to do it?

But... It's not a fresh account? It's more than three years old. And unfortunately for me, previous experience on this site has made me wary of asking "why" as a question. Nobody takes the question seriously. I've found that asking "how", is better.

(Even better than that is just pretending you know the answer, so people correct you with the right answer. Cunningham's Law.)

You know what? Since everyone is already dead set in their belief that I'm a complete idiot/troll...

I might as well get it off my chest that I HATE that phrase:

like the blind leading the blind

I mean, screw Helen Keller, I guess? It's not like she was a blind and deaf woman who led a charge for social awareness of issues facing the blind. It's not like she was the face of a bunch of political campaigns that championed blind/deaf rights. Oh, wait.

Yeah, I kinda gathered that from the other responses I got. Seriously, I was trying to help. A person is allowed to be wrong. For many of the pages I have posted that original comment to, the issue WAS on the dev's side. But that obviously doesn't apply to every developer. I was sending the messages so uninformed devs would be able to check their work to make sure it WASN'T their fault. That doesn't mean it applies to everyone. I never claimed to know everything, either. I acknowleged my own mistakes. I'm just a bit sad that so many people seem to think I'm just a troll.

Your 'advice' here is about as good as any fake news. In old days, it was used for wrapping fish or garbage

Holy crap, that's an amazing one! Damn! 

That said, I'm not trying to troll, I was just trying to offer support. Maybe my advice was wrong. I was only trying to help. People are allowed to make mistakes, you know,

Itch regularly fails to download, giving a 403 error for no reason. Mega always works.

That wasn't from me. Nor was:

Dumbo, do you not know the app has resulted in bad downloads with errors? There are creators talking about this very thing.

Oh, and to discuss "facts":

I want to start by admitting say that I do not know whether the compatibility issues are the fault of the game devs, or the fault of the itch devs. That's why I offered the game devs the resources to make sure things were done correctly on THEIR end. Issues cannot be fixed if don't know for certain WHERE the issue is. If the game devs have checked and double-checked that they have done everything THEY can to make their apps compatible, then we can say for certain that the issue lies with the itch devs, and can then properly get support for those issues, through the right channels.

Either way, users shouldn't just... expect such issues. Why is everyone so resigned to the idea of using a CLEARLY broken system?

Itch.io is a game library. The WHOLE point of a game library is to have an accessible collection of games. A bunch of games, all in one place. If a game library requires people to go to OTHER sites to access and/or manage the apps shown in THEIR store, then it fails its entire purpose as a game library. Similarly, if a game dev uploads their game to a game library in such a way that it requires users to download their game from a site other than the game library to which they are posting, then they don't want a game library, they want a game blog.

I brought it up on multiple pages because multiple apps appear to be dealing with the same issues. Whether it is the fault of the game devs or the itch devs, I do not know. Either way, it seems weird that people kinda just... expect such issues. Like, are people really that resigned to using a broken service? 

We shouldn't HAVE to use external, unsupported sites, when the whole point of sites like itch is to have an accessible collection of apps, all in one place. If an app library is unable to keep the apps in one place, it kinda fails its entire purpose as an app library, doesn't it?

Edit: Almost forgot to respond to the main point of your last comment. The point I cad been making was that, like in my own comments, you were asking for support for a systemic issue.

It's about the fact that the whole point of sites like itch is to be an accessible collection of apps. And if there are issues so severe that everyone it EXPECTED to use external, unsupported websites, just to ACCESS those apps, then the site has failed to meet the minimum expectation for a service of its kind. 

I do see your point, but I feel like it is weird that people are so ok with needing to take such an awkward workaround. Like, people would be boycotting other services if those services refused to fix any issue significant enough to REQUIRE every user to jump though such hoops. We shouldn't HAVE to use external, unsupported sites, when the whole point of sites like itch is to have an accessible collection of apps, all in one place.

No need to be rude, I posted it to multiple pages because multiple pages have the same issue.

What? No. There are TONS of people with both ADHD and ASD 

That's true. But I was refering more to the fact that people with ADHD are CONSTANTLY overstimulated, more so than the average person, and people with ASD have a tendency to hyperfixate, more so than the average person. And so, people with either ADHD or ASD have a tendency to  stress about a bunch of different things at once. 

So, let's say the average person's mind is like a series of pipes:

There are liquid thoughts constantly flowing through the pipes, and there are some intercrossing sections where liquids mix and/or get filtered apart. Though the rate of flow in each pipe often increases and decreases, there is ALWAYS liquid flowing somewhere in the system, or else the entire system stops working.

There are  pressure indicators on each section so that the brain knows how much pressure is in each section of pipe, and there are pressure valves so pressure in each section can be released if the pressure in that section gets too high. The pressure valves are connected to the sensors in the indicators, so that the valves can automatically be controlled, to prevent pressure buildup, and damage to the system. But, many of these valves can also be manually controlled via control wheels, so the brain's operator (the person) can direct and regulate flow to specific utilities and processes, as needed.

Now, for people with ADHD,  the connections between the sensors and the valves are loose, causing malfunctions where the valves change direction unnecessarily. To make matters worse, the manual control wheels are a bit sticky, making it difficult for the operator to manually change the flow direction, even to fix the flow direction when the sensors malfunction.

For people with ASD, the connection between the sensors and the valves is fine, and the control wheels aren't sticky, but many valves are broken internally, so that flow is cannot be fully diverted between processes, so that some processes consistently receive overflow,  while other processes are consistently unable to receive sufficient flow. In addition to that, many valve indicators are broken, making it difficult for the operator to determine how much flow each process SHOULD be getting, as well as how much flow each process IS getting.

For people with BOTH, all those issues are present.  Because some of the the indicators are broken, the operator is unsure how much flow some processes SHOULD be getting, and is unable to recognize how much flow some processes ARE getting, so certain processes will get WAY too much flow, and others will get absolutely NO attention. Also, because of the faulty sensor connections, flow is randomly switched between processes, and it is difficult (or, in cases where the valve is broken, impossible)  for the operator to manually redirect and regulate the valve direction. So, these flow issues will switch between processes at RANDOM.

Has this been resolved? Because I'm having similar issues, and don't like downloading indirectly, because I want to be able to get automatic updates.

For the record, I don't understand why everyone is getting mad at me for suggesting they actually USE the service they are posting to. Isn't that how game sites are SUPPOSED to work? 

Itch is a game platform, like Steam, GOG, or Epic Games. If you can't download apps directly through the service, then it is failing to do the main thing it is supposed to do. You realize you don't have to use the service at all, if it can't even do the thing it is supposed to be able to do. It's NOT normal to be so casual about jumping through hoops to use a service, when a critical component of the service doesn't work! It's not like there are no other sites offering the same service.

So, why is everyone pretending that it is ok to have to use incompatible workarounds to avoid issues with Itch, when for pretty much ANY other game site, they would be telling people to go to support to get the issues resolved so that they don't HAVE to use incompatible workarounds?

Seriously, for ANY other service, they would refuse to use the service AT ALL until the issues are resolved. But for some reason, people on Itch seem to get angry at the mere THOUGHT of getting support and getting issues resolved.

For the record, I don't understand why everyone is getting mad at me for suggesting they actually USE the service they are posting to. Isn't that how game sites are SUPPOSED to work? 

Itch is a game platform, like Steam, GOG, or Epic Games. If you can't download apps directly through the service, then it is failing to do the main thing it is supposed to do. You realize you don't have to use the service at all, if it can't even do the thing it is supposed to be able to do. It's NOT normal to be so casual about jumping through hoops to use a service, when a critical component of the service doesn't work! It's not like there are no other sites offering the same service.

So, why is everyone pretending that it is ok to have to use incompatible workarounds to avoid issues with Itch, when for pretty much ANY other game site, they would be telling people to go to support to get the issues resolved so that they don't HAVE to use incompatible workarounds?

Seriously, for ANY other service, they would refuse to use the service AT ALL until the issues are resolved. But for some reason, people on Itch seem to get angry at the mere THOUGHT of getting support and getting issues resolved.

Then talk to support, and try and have the issues resolved.

For the record, THIS comment from you is pretty similar to the comment I made.

A complaint about compatibility for a platform, and a suggestion of potential reasons for the issue. 

Edit: Oh, and the fact that the issue comes from plugin issues. 

But for YOUR platform, people work to resolve the issues so it works. For MY platform, people get mad at the idea of getting support for the issues, and demand that everyone use unsupported workarounds for the issue instead.

I've downloaded files larger than 20 GB.  Upload it as a zip, if it is too large for butler.

(Sorry, one last thing I have to say.)

If that is the case, then reach out to support and work to get it fixed. 

Or don't publish to Itchio, if Itchio is a hostile hosting platform.

There ARE other options. GameJolt. Steam. Patreon...

MY point was, if you are going to publish to a site, then you should do your best to make it compatible to that site. Otherwise, why use the site at all?

Oh. My. God. That's not what I was doing. I wasn't using it for sympathy at all. I was ONLY mentioning the conditions because they make it so that I cannot turn off my brain. It was simply context.

I was honestly just trying to help... But fine.

I know that I cannot help anyone who doesn't want to be helped, so I'll stop trying 

Edit: That said, I will admit that I do have a tendency to be an attention hog. But it was not at all my intent here.

You clearly don't know me. I'm autistic, and ADHD. I literally CAN'T turn my brain off. What I want is organization, without additional distractions, etc. 

I want usability. I want it to be user friendly.

And for the record, making an app more compatible does not make it less accessible. Nor does it mean less reliable downloads. It literally means the opposite. It means the app works smoothly with Itchio on all fronts. What YOU want is for it to be better for YOU.

I'm asking for compatibility for EVERYONE.

It just makes a huge difference for app users, since the itchio app allows for automatic app updates, and keeps all your apps in one place, etc. 

That's what I was referring to?

Ah, ok.

It's about accessibility, and it's about compatibility. The app allows for automatic updates. It's about not having to check every app for updates individually, and having them all in one place.

Edit: Also, yes. They DO offer alternatives on that page. MY point was that devs should use the SUPPORTED alternatives, so that their apps are fully supported by Itch and the Itch app.

It's about accessibility. The app allows for automatic updates. It's not about "leaving the app" it's about not having to check every app for updates individually.

I mean, I'm not saying "not allowed", I'm saying unsupported. There are supported options!

But it's cold out there in the real world, and on an open platform, life happens, and they stray from The Good Workflow. Nevertheless, the app tries its best to get anything it can to run, within certain rules. TL;DR: if you cannot use butler, just upload a .zip.

I've downloaded several games through the app with more than 1GB. Including one that was over 20GB. You can also connect to Patreon.

I've downloaded several games through the app with more than 1GB. Including one that was over 20GB.

Ah, ok. Thank you for doing that.

There were supported options!

But it's cold out there in the real world, and on an open platform, life happens, and they stray from The Good Workflow. Nevertheless, the app tries its best to get anything it can to run, within certain rules. TL;DR: if you cannot use butler, just upload a .zip.

I've downloaded several games through the app with more than 1GB. Including one that was over 20GB.

There were supported options!

But it's cold out there in the real world, and on an open platform, life happens, and they stray from The Good Workflow. Nevertheless, the app tries its best to get anything it can to run, within certain rules. TL;DR: if you cannot use butler, just upload a .zip.

I've downloaded several games through the app with more than 1GB. Including one that was over 20GB.

Why'd you remove the quicksave & quickload options in the GUI? Those features are useful.

Stop using unsupported download sites

Here are Itchio's compatibility guides:  

https://itch.io/docs/itch/integrating/updates.html 

https://itch.io/docs/itch/integrating/compatibility-policy.html  

Please use a supported method, so updates can be downloaded directly through the app.

Stop using unsupported download sites

Here are Itchio's compatibility guides:  

https://itch.io/docs/itch/integrating/updates.html 

https://itch.io/docs/itch/integrating/compatibility-policy.html  

Please use a supported method, so updates can be downloaded directly through the app.

Here are Itchio's compatibility guides:  

https://itch.io/docs/itch/integrating/updates.html 

https://itch.io/docs/itch/integrating/compatibility-policy.html  

Please use a supported method, so updates can be downloaded directly through the app.