Please send me the application's log file so I can find out what the problem is. To find it, press Win+R to open the Run dialogue box, then paste in:
%localappdata%\..\LocalLow\Tamulur\ChatGPT_NPC_Experiment_3_Therapist
and press Enter. This will open an Explorer window. The log file is "Player.log". Please send me this file in an email tamulur at yahoo dot com.