itch.io

You did not get ripped off. Write us a support ticket or use our contact form. We are happy to help with account issues.

Okay, then you have to contact itch.io support. We have no ability to help you with the billing and key redeeming side of things on itch.io

> not everyone has the means to periodically authenticate
But I just wrote that you don't have to. If you set it up right, just one single time - forever.

> in 20 years your servers aren't going to stay up.
Should at any point the VS servers get intentionally shut down, you have my blessing to remove the login protection from the game - a skilled programmer can do this in 2 hours. Or build your own authentication server. The game is written in C# and intentionally left unobfuscated, so it can be decompiled back into C# with freely available tools within minutes.

That being said, each to his own. You are free to not buy the game ^_^

You most likely just overlooked it. The itch.io support can also help btw.

See first paragraph of the games description on this page, there is a key redeem link on itch.io

the giftable game account is one you can give away freely to friends & family

No difference. You get the full game experience from all official resellers (main site, humble, itch.io and the special store for LATAM countries).

You can log in once and use your local firewall to block internet access to the game and it'll keep functioning forever.

The main reason for the account system bound to your purchase is that it makes it massively easier to moderate online game servers.

It also allows us to distribute binaries more freely such as the community contributed Linux AUR and Flatpak Packages.

nope, 21$ is all you need to pay there

Read first paragraph of the game description here on itch.io

Game design oversight: The Player is supposed to build a relationship/identify with the main protagonist, but he is barely visible on a 4k screen. 

Made a screenshot and compared it with a screenshot of Hollow Knight. 86x98 versus 118x268 pixels - almost 4 times smaller.

All 3 official stores are pretty much the same. Buying it off the main site is a tad more smooth when you want to get Vintagehosting or the Supporter Addon.

It's written in the first paragraph of the games description, but i can make the wording more explicit.

Feel free to request a refund if the account requirement doesn't suit you.

Sorry to hear you were having login troubles, please write us a support ticket on our site at https://www.vintagestory.at/support with your infos so we can help you out.

428 MB

See first senctence in the game description - you can get your key on the itch.io website itself.

If you still have the original game key from itch.io, you can email us that on our contact form on vintagestory.at and we can look up what email it is assinged to

This is still an issue and it still looks awful.

Please send us your original game key using the contact form at the bottom of the page at https://www.vintagestory.at/
We'll take a look then.

yes, should be fine to do so

So if you are looking to download the game you have to do that on https://account.vintagestory.at/

The account on vintagestory.at is when you want to write on the forums or make more purchases.

do you main the main website at vintagestory.at or account.vintagestory.at? for the former you can redeem an account when logging in on the latter

"If you really cared you would give nothing to the platform that hosts your game" is a strange sentiment to have.

Yes, but requires 4 game accounts -  there is a family pack on our main site

Good point, that would make a lot of sense. Never occured to me that itch.io had an api for this

Glad to hear you got it working. I do regret that its not a very user friendly setup.

No, this is not broken abandonware. You need to redeem the game key as shown here: https://itch.io/post/2085144

It is a link that lets you set up a game account - which is required to play VS

Should be in your library - https://itch.io/my-collections

internet is needed only once when you first start the game, after that it can be purely offline

Hehe, more simple than that - https://www.urbandictionary.com/define.php?term=PITA

I'd love support mac if it werent such a PITA to work with.

Just one time. After that you can remain offline and the game will keep on working.

Indeed. For reference this is how my game page looks like on 4k - quite jarring.

It works the same way as with minecraft - you can host for free locally, through port forwarding or via vpn e.g. hamachi.

If you need a 24/7 online server with good connection bandwidth and easier setup a paid server is better, yes.

Would much appreciate if a theme background image could be set to scaling. As of right now you can make it either look good on an HD screen or a 4k screen, but not both.

If you upload a hd image - it repeats or cuts off on 4k screens
If you upload a 4k image - it is heavily zoomed in on an hd monitor.

I see. I uploaded a different background and increased the opacity now, that should hopefully help with readability.

Hey, not a fan of full bold sentences but i rephrased the text to be more clear now, hope that helps.

👍

Sorry to hear you had a bad time. We hare happy to help - our official support channel is through the main sites support ticket system - https://www.vintagestory.at/support/

When requesting a password reset - please disable BitDefender, if you have it installed. It silently blocks all requests to our site, for no apparent reason and its the only application that seem to do that.

Also feel free to request a refund through itch.io.

It is PC-independent, but you need one account for each player. They all need to log in once, after that you can play offline. For an offline LAN party you might need to set VerifyPlayerAuth to false in the serverconfig.json before launching a game server, otherwise I think they won't be able to connect