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starbase simulator problem

A topic by martin edgar created Jan 28, 2023 Views: 315 Replies: 4
Viewing posts 1 to 5

Starbase sim crashes as soon as I start it. There is an exclamation point on the sim.


Martin Edgar

ok, can you please provide more information, if you want help. See this topic: https://itch.io/t/2488423/my-game-crashes-when-i-try-to-launch-it-what-to-do

Hey Martin,

I just went through the ratings for the first time. They are not very prominent on Itch at least not for me as a developer. So I didn't even realize that people actually write something there. Sorry for missing this. You wrote:

"Doesn't deserve even one star, I had a high end computer and all the game did was crash even before it loaded.  I received no help, just a reference to the things you need before you operate it which I already possessed. Developer doesn't care! Not worth anything F-."

How else do you expect me to help you, if you don't reply here anymore with anything else? I got virtually zero information from you and no follow-up. In the link, I wrote that you should send the log file. This usually helps a lot to figure out what could be the problem. Without I can't do much.

I don't even know, what system you had. Mac maybe? Because there were some general startup issues with that at the time that are fixed now.

You just directed me to your standard problem area, you never asked me if I had a mac or anything else. I tried this game on my windows 7 laptop and it worked but for windows 10 mainframe it does not work! It took you long time to look at your ratings, maybe you should look more frequently, my inquiry was 3 weeks ago!

I don't get notifications about ratings and this was the first relevant one in more than a year. I'll look more often now, but it's not that important. Better write here in the forum, where I usually get notifications (when I don't forget to subscribe to a topic that I haven't created...)

I think that's the first report that it works on Windows 7. Interesting. Thank you!

What is "windows 10 mainframe"?

The log file contains also information about the operating system. 

Have you tried the latest version and can you send me the log file, if it doesn't work?