every time i try to load the game it freezes on loading screen at 100%. if i move the d-pad up and down i can hear noises and if i click on buttons i can hear things happening, but i can't see anything except the loading screen

Sorry to hear that. Which platform are you running it on? Also, there's a currently fair bit of a delay after the loading progress reaches 100% and before it *actually* has loaded everything, have you tried just leaving it for a bit and not clicking anything?