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Invisible download tab (edit : download window, not tab)

A topic by Yanchu created Sep 21, 2023 Views: 697 Replies: 7
Viewing posts 1 to 2
(2 edits)

Hi, it's wierd but when i open my download tab it's just invisible... it's been like that for 3 months...
Any way to fix this ?

Here's what it shows... invisible download tab...

That might be a stupid question. But what exactly is missing there? And what download tab are you speaking of? Did you press the little X to close that empty download area already? Maybe you had a cancelled download. Anyways, that sounds like a problem of your browser and not from the itch site.

Also, urgh, scroll bars. You can use custom css to make them invisible.

(4 edits)

I'm using the itch app not the browser version sorry i didn't specify that. No cancelled downloads here, the download tab of the app is open but it just doesn't show...
I tried to re-install the app and it doesn't work by the way

Here maybe those will explain better visually what's going on.


Should there be anything showing? Like, do you have an active download that is supposed to show up there? Or is this a Windows issue with the app showing to exist in task bar, but not popping up, when selected? I have this sometimes with explorer folders when returning from standby. I cancel them with right mouse button in task bar.

I do not use the itch app. And I would not know, if I could use my custom css there, as I do not like scroll bars, as they take up valuable screen space - and with dark theme they break the color scheme.

What is supposed to be showing is this (picture below, found this on a video), but for me it's just not possible to interact with the download tab because it doesn't show even tho i opened it. It's indeed supposed to show me the active downloads operating as well as showing me when a game has to update so i don't have to scroll down to my long list of games every time i want to check. I don't know if it's a windows issue, but one day it just decided to not show me the tab anymore and i don't know how to fix this with the app.
What is this css you're talking about by the way ? And i don't think the problem comes from the scroll bars or the dark theme (as this is the only theme available for the app)
I'm gonna try something else today but don't really know if it'll work.

(4 edits)

Windows can store some properties for apps when you restart them. Like the size and position. My guess is, that somehow that was screwed up for the download window. According to your screenshot it is not a tab. It is a separate window, or it would not have a separate icon in the task bar.

Did you try moving your mouse to the lower right corner of the download window? Does the cursor change to indicate resize option? Can you resize the window? If not, activate the download window and press the windows-key and the up-arrow-key together.

I disable scroll bars in browsers with a custom style. This has nothing to do with your problem. I just commented how ugly they look to me. Especially with a dark theme. The itch browser is chromium, but unless they allow extensions, I think that could not easily be done there. In a regular browser I would edit the custom css file, or just use one of the simple user style extensions and put this as a global style

element::-webkit-scrollbar {
    display: none;
}
::-webkit-scrollbar {
    display: none;
}
(+2)

Okay first of all i'm so sorry for the misunderstanding word about the "tab" as it really is called a download "window"...... my bad, i didn't realise it until you pointed it out hehe... (not a native english speaker there)

So i managed to fix the problem. When i unninstalled the app i didn't realise there were some files left in the 'Local' and 'Roaming' AppData folders so even after re-instaling the app i would have the same result as an invisible and impossible to interact (to answer both your questions ;  and the windows-key + the up-arrow-key didn't work either) download WINDOW.....

So before re-installing the app for the million'th time i deleted all the remaining files in there, of course saving my games folders that were in the 'Roaming' itch folder as well as the "RenPy" folder where all of the persistent files are somewhere safe until i put it all in again, so i dont't loose all of the saves and progress in all of my games,    and made a clean new install.

I guess the issue was the remaining itch files inside the 'Roaming' folder because i finally have access to the download window again !!
I still have no idea how the problem happened but when you mentioned that Windows store properties in apps and that it somehow screwed up the download window i had the idea of a clean new fresh install.

So i want to thank you for taking the time to answer me and my stupid brain !
And again sorry for the misunderstanding and my poor choice of word haha !
I hope you have a good day/night !!

(1 edit) (+2)

I was curious and was able to reproduce such a small window that keeps persistently that small.

In hindsight, alt-space would have been the better shortcut. You sure, you had the tiny window in focus? Was it dragable? Closeable with X? If not, maybe it was a different esoteric bug. 

But the storage file for position is config.json in the itch folder in roaming. I thought there was a mechanism provided by the OS, but apparantly every app does it differently.

If you wonder how that could have happened, when the system tries to change to a resolution that does not work, the desktop sometimes gets resized as well and open windows try to resize if too big when the desktop is shrunk. And that download window does has a tiny minimum size. Other windows have bigger minimum size.

Edit: if it was not interactable, it was probably off-screen. alt-space and minimize and maximize would have worked. You can try this for fun now. Change the values in the config.json to something like this

"x":5000,"y":100,"width":50,"height":7