If someon interested and dont want start game all over again use this info to edit save
https://strive-conquest.fandom.com/wiki/Save_Editing
And try to change her quest stage to the next one
Example: Cali heirloom quest bugged for me on stage 8
1. In save file code find
- "code": "cali_heirloom_quest",
- "stage": "stage8"
2. change "stage8" to "stage9"
3. profit...
It worked for me. Hope it work for you as well.