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Hill Agency: PURITYdecay

An Indigenous cybernoir detective narrative adventure set in a post-post-apocalyptical future. · By Achimostawinan Games

Game crashes when launching?

A topic by drella created May 04, 2024 Views: 87 Replies: 4
Viewing posts 1 to 3

Hi, everytime i try launching the game from the itch app (version 25.6.2) i get the following error


Any idea what to do about it?

Developer

We're not sure why that's happening. Have you tried downloading it and opening it without using the itchio app

yeah, looks like it causes the same error

Developer (1 edit)

Could you take a screenshot of the second error (like when you open it as a regular .exe outside of the itchio app)
And  can also share your computer specs?

Developer

So without knowing the details of your computer we can't say for sure, but this error is definitely tied to a graphics card issue.

Our tech team believes it's related to Direct X12 and a feature called Rendering Hardware Interface (RHI). If your graphics card is too old and can't support DX11 or 12 then you likely cant play the game on your machine.

We recommend downloading GForceXp to get the latest drivers, restarting your computer and then reinstalling Hill Agency.
https://www.nvidia.com/en-us/geforce/geforce-experience/download/