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Crashing

A topic by Ilsu created Feb 12, 2017 Views: 2,865 Replies: 16
Viewing posts 1 to 14

I am trying to start the game but somthing keeps comming up saying unreal engine 4 crashed, i cant play the game

Same. i dont know how to fix it

Developer

Are you trying to run the 64 bit version or 32 bit?

The 64 bit, currently is unstable. If possible, try the 32 bit and see if that works.

oh ok ill download the 32 bit and try again. can i do that in itch.io app tho. if i install using the app it'll install the 64 bit one. or i dont know things :O
Developer

You should be able to download the 32bit version from the app. If anything uninstall the 64 bit version and try the 32bit again.

Hand does not play the game he talks like that
'' The UE4-ShopSim Game has Crashed and w ... ''
My pc is 32-bit and low the 32-bit plus it will not I use the itch.io program
Help

i have the same problem, i tryed both version, the 64bit and the 32bit, but both crash, i want to try lower the setting, but since there is no button in the starting menu, is there a way to lower the setting without having to open the game, like getting in some folder and chancing some code, because i really love the idea of the game and i would love to play it

I've recently  downloaded the game I would love to play but the game crashes  as it's loading I'm using the 32-bit since I read the other is unstable

message that pops up :

LowLevelFatalError

[FileD:\++UE4+Release-4.15+Compile\Sync\Engine\Source\Runtime\Windows\D3D11RHl\Private\D3D11Util.cpp] [line:181]

Unreal Engine is exiting due to D3D device being lost. (Error:0x8007000E- '?')

is there a way to fix this or not.

Thank you for the help.

Yeah! thats tottaly what i have to! i really hope i can solve this!

I crash as well and I have a 64bit laptop but when i open it from files it works how come??

nji

']

i cant play the game and i have the 32bit downloaded for my 32bit windows pc...

Developer

Hey Tarynnn,

https://itch.io/t/61217/how-to-common-issues-please-read-first

Sorry for the inconvenience

okay so I put a comment in bug reports about the game crashing and said I was using 32 bit and 64 bit and neither worked I just tried 64bit again and that was working then when I selected medium I started lagging hard. I hit control alt delete thinking I need to ask for advice to fix lag(which I would still like) then when I close ctrl alt delete with out opening task manager then game crahes now I'm here some thing popped up when it crashed I can send it to u if u want but I did see somewhere in here that 64bit is unstable plz make it stable if possible and also plz put on steam just so it easier to get for some people and they can get it on multiple devices

I just did it again to get info for u and it said it was the low level fatal level or whatever u said this should be fixed in future updates so u could proably save ur self some time and ignore my previous commet expcept about me asking u to put this on steam seriously plz put this on steam plz but I thought I should say I fallowed the link of common bugs and when I fallowed that I fallowed the low level fatal link and on the page it says it was resolved oct 31 (LIES) so I thought u should know that

heres my crash notification thought u may need it


LowLevelFatalError [File:D:\Build\++UE4+Release-4.15+Compile\Sync\Engine\Source\Runtime\RenderCore\Private\RenderingThread.cpp] [Line: 932] GameThread timed out waiting for RenderThread after 30.00 secs

KERNELBASE.dll!0x000000009C779D98 UE4Game-Win64-Shipping.exe!FOutputDevice::Logf__VA() UE4Game-Win64-Shipping.exe!FDebug::AssertFailed() UE4Game-Win64-Shipping.exe!FlushRenderingCommands() UE4Game-Win64-Shipping.exe!FRenderCommandFence::Wait() UE4Game-Win64-Shipping.exe!FEngineLoop::Tick() UE4Game-Win64-Shipping.exe!GuardedMain() UE4Game-Win64-Shipping.exe!GuardedMainWrapper() UE4Game-Win64-Shipping.exe!WinMain() UE4Game-Win64-Shipping.exe!__scrt_common_main_seh() KERNEL32.DLL!0x000000009F9D2774 ntdll.dll!0x000000009FE00D51 ntdll.dll!0x000000009FE00D51

My game keeps saying that to, I thought that steam broke so I redownloaded it didn't work. Nothing worked, please  help. I really enjoyed this game!! :(