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vivientechson228 days ago (1 edit)

Hi, 

Just bought the pro version, mainly for access to the remote app but sadly I just can't make it work. I have no DHCP server in my WiFi router, so everything ends up with a zeroconf address (169.254.x.x). When I try to start the server (windows side), the IP displayed is 0.0.0.0 ; the app (android side) seems to find the server, and loop endlessly on the message "Server found. Message request connection sent."


If I try to set up my entire local network manually in the 192.168.0.x range the server displays the correct address but the app can't find it, neither in auto-search, nor with the server address specified before trying to connect.


Any ideas ?


Oh and btw the first time I launched the app I got a system message saying "this app is not compatible with the latest version of android, please contact the developer" but I highly doubt it's the problem because even if my tablet is brand new, my phone is 6 years old and it also doesn't work.


Hope someone will have a solution because this software is exactly what I need !


Another suggestion for the app, as long as I'm here : it would be appreciated if it could be displayed in multi-window mode. But when I try to split my screen from mixing station, sound show remote does not appear in the list of apps. Not an expert here but I suppose that means your remote app is not compatible (yet, I hope !).


Thanks for your work !

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Impronivers228 days ago

Hello,

Sorry for the connections problem

Could you tell me the info on the server window on Sound Show desktop ?
I noticed that there could be some problems when there are a lot of sounds preconfigured. If it is the case, maybe try with a smaller library. 
The current technology that I use for the communication seems not reliable on some network. I'll try to switch soon to a websocket implementation that will be more reliable (and that will allow external program interaction through an API)

I'll add the possibility for multi-window mode. Thanks for the suggestion!

Reply
vivientechson225 days ago

Hi, 

First of all thanks for the quick response. 

The "remote control server" window does not show any particular message : only "HH:MM : Server started" while the app loops, as described in my first message. 

However, I tried at home and it works flawlessly on my personal network so I'm starting to point fingers at work's routers ! 

I have a DHCP server at home though so everything works as it should in the 192.168.x.x range. But no DHCP at work to avoid messing up our network configs, must of the equipment is set up manually in the 196.254.x.x range and everything added just defaults to zeroconf. 

I'm busy busy those days but when I'll have some time I'll go investigate on a solution and will post my findings here.

Reply
Impronivers222 days ago

Thanks for the additional info.
Yes, some UDP traffic may be blocked by some routers.
Websocket implementation will be more reliable in all kind of networks. I've a version that already works with websocket but that need some more polish. You can expect it to be part of a next release  (probably in max a month). If you need it before let me know. 

Reply
Impronivers184 days ago

In the latest releases, the communication has been changed to websocket. This should hopefully fix your connection issues. Be sure to update both Sound Show and Sound Show Remote

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