I've tried both of those things too before you mentioned. I've even tried taking it OFF of my Wi-Fi network. 🤣 I just have no idea. I'm downloading it on my old phone to see if it's a 36 or whatever to a 64bit problem. And yeah, toys work fine on the phone. I use my phone with the Windows version and it works perfectly. So I'm not sure what's up with the mobile one...
Edit: okay, so I didn't think it would be a bit thing, it still didn't work. I'm using an android device. I am so sorry. I might just have to stick to the Windows version for a while, especially if I'm the anomaly. Lol