Hi, Roy! Thank you for posting. Are you updating from a previous Episode? Which Episode (from Epi 6)?
Can you see any buttons on the screen? Can you press the menu or load buttons to try and load another save? Can you reach the Dates menu?
If you can't interact at all, you may need to start from the beginning. The new Episodes are always compatible with past saves, so maybe the save file got corrupted? We are sorry for that.
If I can help with something, please let me know.