Hi, thank you for purchasing my bundle, i really appreciate it. It’s impossible that you can’t have access to the premium. When you click to download, you have to go to the part where it says “I have already paid for this” and from there you should be able to download the premium version.
Do not pay for it individually, technically you already have it, you should see this message on the page.
If the problem persists and the message does not appear, you will need to do what I instructed you in the previous comment, which is to go to the “I already paid for this” section and follow the instructions.
If the issue continues, you will need to contact the website support. There is nothing more I can do, I hope the issue gets resolved soon.
177 days ago(+1)
Thank you for the help. I do own the pack, but download only takes me to the free one. You're right even if I spend more and again buy the premium, it may not work. I've emailed support. Thanks again very much for helping.