Well some phones despite having higher ram doesn't give it to the application. But there could be many other reasons, we have no idea without more clues. Have you tried the non 2K version?
ANDROID:
https://workupload.com/file/qeNCvG78G7P
https://mega.nz/file/kpZmjRTT#LJpiD4m0tXCmzqmsCXC_R2-lU6oX6Ks_O80os2hF3-E
It should load as textures are smaller there. Give it a try.