Post by hechelion in I'm using "Set a different price for this file" to set the price for my game. Will that cause my customers to pay multiple times?

Viewing post in I'm using "Set a different price for this file" to set the price for my game. Will that cause my customers to pay multiple times?

What I understand, but I can't officially confirm.

If someone donated money for your game while it's free, it doesn't matter how much it is, as long as it's above the minimum you selected, they are considered to have "bought" your game.

For example, if your minimum is 3, and someone donated 5, that person can't access individual files that cost 10, but Itch considers that person to have bought your game.

If you change from free to paid tomorrow, and remove the individual price per file, it doesn't matter what price you put on your game, that person is now considered to be the "owner" of the game and will be able to download the game.

If you create a second page, you can manually send keys to people who have only paid 10 or more.

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redonihunter196 days ago(+2)

Well, let the Itch faq confirm it for you ;-)

https://itch.io/docs/creators/pricing

If someone pays for a project, they are granted ownership to it. If they skip payment, they do not get ownership, and can only download the files. This is important to be aware of if you decide to convert your project to Paid at a later time.

Usually all this works fine, it is just something to remember when changinge prices. Upping the price of an individually priced file is a bad thing. Having lots of 2 $ donors and a 10 $ item, one might not want to give that item to the 2 $ donors, but maybe it is a work in progress and this is precisly what is intended to make it future proof and have one paid version and one free version of the game.

If someone has a problem with this, that person should view it this way: the early supporters got the game while it was on a sale. And in a way that is exactly what happened, if the page were converted that way. (To my understanding of the faq).

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