My understanding is that Notimetoplay is a volunteer community moderator, not an employee and not paid.
hechelion
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Hi. You are in general itch forum.
This board is not for issues with individual games or projects. itch.io hosts hundreds of thousands of games, if you need to contact a developer directly consult their game's page.
At the bottom of each game's page you have the area to write to the community of that particular game. It is easier to get help (and even get an answer from the developer) in that area and not here.
You can't.
To buy something on Itch, you can only use paypal, credit or debit card.
Payoneer on the other hand, can be used to get paid by Itch if you sell games via Itch. But it is not a payment method to buy things on Itch.
EDIT:
By the way, you don't need a Stripe account.
If you use a credit or debit card, Itch processes that payment through the Stripe payment provider.
Try using the "reply" button at the bottom of messages, so Itch lets that person know that he has a reply.
Back to the topic. Don't change your current game page, create a new one that is free (PWYW) and leave the other as "premium", Itch allows you to have 2 versions of the same game, as long as one is free and the other is paid (premium content).
In your second part, you put a sale with a discount and with the condition that they must have the "premium" version of the first game.
That would be enough. But if you want to be a little more elegant, you can hide the premium version, that way, anyone who searches for your game will always reach the PWYW version, and on that page, you create a link with all the information and advertising of the benefits of supporting you by buying the "premium" version.
In Itch, with the PWYW model, you have no way to limit the minimum purchase price.
Under PWYW if a person donates 1 dollar, for Itch, that person has purchased your project and has full access to the project.
The "automatic" alternatives that I think could be valid
A)
Create a discount coupon and place it as a FILE with a minimum price within your PWYW project.
If someone donates less than the price of that file, they will own the project, but they will not be able to download that file and therefore will not be able to access the coupon. (People who have already purchased your project will be able to access the file if the purchase price is equal to or greater than the price you set for the file.)
Con: I think the coupon has a lifespan, but I'm not sure.
Also, if someone shares the coupon on the internet, anyone who copies the coupon URL will be able to use it.
B)
The other alternative that occurs to me, which I see as more feasible, is that you generate a second page with the PWYW project and leave the first one only for payment. You can hide it so that it is not indexed and place a link on your PWYW page explaining that if someone wants to donate X amount to you, they can do so by purchasing the old version so that they can continue buying the new versions at a discount.
Why would it be "trolling" just to give an opinion and offer different solutions so that absolutely everyone can be happy?
It's not what you did, but how you did it.
If a person who creates or consumes NSFW content really wants to talk about a complicated topic and give their opinion, that's their right and I think that's fine (As long as it is done without insulting anyone and respecting the community rules).
But normally community members tend to use names that are recognizable by a human, if they consume or create games, you'll have an account created months or even years ago and you'll most likely have some interaction with other members or in some game pages.
An account like yours, created yesterday, with random characters, in a wrong section and about a flame topic, makes me think that it's fake account. These types of accounts are usually used to attack or insult other members and avoid any possible repercussions when talking about a flame topic.
Please note that I am NOT accusing you of any of this, but rather explaining the suspicions or red flags that arise in this case.
Your account appears to be a bot or someone with the sole intention of trolling.
Second, your post is in the wrong section. If you want to discuss, create the general discussion zone, Your are in Questions & Support and this part is for asking and answering questions, not for discussing the opinion of an account created to hide your identity or to simply create a flame topic.
In any case, the decision is up to the staff. If they think your post is a good fit here, it is their decision. I have reported it, because I think this is not appropriate here. But I am neither a moderator nor do I work on the staff.
Hi, you read the rules?
Please do not create topics asking how long it will take for support to reply to you. Different questions may take different amount of time to respond, typically we will respond within a 1-3 days but it may take longer depending on the type of issue. If you haven't already, search for existing topics or check to FAQ to ensure that your question has not been answered elsewhere. To ensure that you request is tied to your account and prioritized appropriately, please contact us using the email address you have connected to your account. If you still need to make a topic about a Support Request, you must include your ticket ID with your message.
You read the guideline?
https://itch.io/docs/creators/quality-guidelines
Your game doesn't have a proper description, it's marked as a windows game, android game and you only have the HTML5 version, etc.
You need uncheck the "Show content marked as adult in search & browse" under profile settings for your account.
If you can't uncheck it, then you need to uncheck the option
"Has sensitive content — This project is not suited for minors or the workplace" under game's metadata tab.
When you add a TAG indicating adult content to your game, Itch automatically checks that option (which is what really matters), if you remove the TAG, but do not uncheck the option, the game and therefore your entire account, will be marked for viewing adult content.
What has been said several times is that the Itch staff only responds if they need information from you. That is, they can either look at your ticket, review it and fix it or determine that it is resolved and not inform you.
Many things are resolved or answered within a week and other cases can take longer.
I recommend that you carefully read the Itch documentation on how the payment system works https://itch.io/docs/creators/payments
If you collect money directly (Direct to you method), then customers must have access to your PayPal business information, because they are paying you directly. Every time they buy something from you, since they buy it from your PayPal account, you receive payment instantly, but you are responsible for paying taxes, returns, etc.
The most commonly used method is the "collect by itch" method. People buy from the Itch "store" and not from you. Your data is not shown to customers, but the money is collected and stored by Itch, not by you.
You must request Itch to make a payment or transfer of the accumulated money, but that is a manual process that you must request each time you want to withdraw the accumulated funds.
To access this method, you must answer the Itch tax survey, with your real data, since they must validate your tax information before they can make any payment to your account.
It depends.
By default, Android devices come locked and do not allow you to install applications from stores that Google or the manufacturer does not want, so no, you cannot go and install an application from Itch.
If you use Itch or another store, you will normally have to enable the installation of "unknown" applications (that's what Google calls the
option), in which case, it may still happen that the APK comes compressed in a . ZIP and in that case, you must unzip the . ZIP before you can install the application.
You can't compare the amount of work needed by an indie developer between creating content by hand and using a prompt, they are not comparable, one is vastly simpler than the other.
No matter how much you want to justify your workflow, it is much, much simpler than doing it without AI, if it weren't this way, you wouldn't even be considering it.
You have people who don't care how you made your game and they don't care if you used AI or not. They only care about the result and a song or a nice image created by AI will be more eye-catching than what you can do in a traditional way.
But there are other people who don't want to consume products created with the help of AI.
If you want to use AI, use it, you know better than anyone what is best for you in the process of creating your game, but respect your consumers by being honest, inform them if you used AI and let them decide if they want to consume that type of product or not.
It's not cool to ask in a store why people don't prefer to use another one. Still, I'll answer some basic things that you seem to not know and that make a lot of difference when choosing a store to sell games.
On Steam you pay 100 dollars and you can publish a game, you can use the Steam API and unless the player cracks the game, they can't play it without using the account where they bought it.
Steam has many more users than the other stores and therefore, it is usually the store where you will have the most sales.
On GOG, you can't publish whatever you want, you must send them your game and they evaluate if they are interested in selling your product or not. Your game must be DRM free.
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If you speak as a consumer, better buy on Itch.
Showing a render with that texture is not a problem, it's like showing a screenshot of the screensaver.
The problem is if you're going to redistribute the texture within a game or as part of a pack, especially if you're going to sell it. Strictly speaking, it could be a problem, although in this case I highly doubt it, I don't think Microsoft or the owner of the rights to that image are looking for people to use their texture to send them a "Cease and desist".
So having a render of an object, with the texture, shouldn't be a problem.
Still, it's important to note that some images are more problematic than others, for example, using the red cross.
It's not clear what elements you're referring to.
Strictly speaking, you must have copyright or authorization for all the resources you use in a game you upload to Itch, but it's not even clear to me what you want to do.
Upload a game? Share an image? Share the 3d maze screensaver application?
If your idea is to redistribute the "3d maze" application with an image created by you, we're talking about a red flag, a Microsoft application, although old, will surely have copyright (I don't think it is this, because surely an application for Windows 95 will give many problems to run on a current Windows).
In practice, I doubt that Microsoft cares about that copyright, but legally, you wouldn't have the right.
I don't know if it's time (I'm dead tired), but I can't understand exactly what you want to share
Although Itch doesn't have book options, it does allow you to upload (and even sell) files as PDFs or epubs or similar. So yes, you can upload books or written stories. The big problem will be connecting with users who only want books and not a game.
I would recommend that you follow some Twine tutorials, it's a web tool to create interactive stories in a simple way and then you can publish them on Itch, there are many people who do that and you will be able to find players on Itch who are interested in this type of interactive stories much easier than it would be to find someone who only wants to read a PDF book.
The "Available Balance" before requesting payment is only an estimate and usually does not correctly reflect the tax withholding calculation.
The correct value, along with all the detailed information, is only shown in the final report once you request your payment. So it is normal to see a discrepancy before request your payment.
If you are a corporation, it is best to fill out all the tax information with the appropriate specialist, usually a company accountant or get advice from people who know the tax laws of the state where you have your company.
If it is better to be a company or an individual, it is also something that is better to get advice from someone who knows the laws of your state.
In my limited knowledge, the normal thing for a person is that Itch withholds a tax that is given to the IRS and then, when you file your return, it is calculated whether the IRS returns part of that withholding, but this is my experience as a person, do not take it as advice, especially if you are a company.
In the game's metadata tab, you need to uncheck the option
"Has sensitive content — This project is not suited for minors or the workplace"
I'm not 100% sure, but I think you still won't be able to uncheck the "Show content marked as adult in search & browse" option in your profile, because you had the game marked as adult.
Try it, and if it doesn't let you, you might need to contact support.
The search engine no longer shows profiles and if your only game is not indexed it is normal that it does not show anything.
I recommend you read this first:
https://itch.io/t/4120453/game-quarantined-search-or-indexing-problem-read-this
Some tips, your first paid game usually takes longer to be reviewed, your game is only 5 days old since the update and today is the weekend, the people who review only work during the week. Most likely the game will be reviewed during the next week, I recommend waiting a little longer.
The payment processor's fee is around 0.50 USD + 3%. If you sell your game for one dollar, you will lose almost all the profits in that fee.
It is usually recommended a price of no less than 2 USD
A couple of things, in this forum, questions are usually answered by community members, not by the Itch staff, except for the administrator, who sometimes stops by and answers something.
The only official answer is the one you put in the link, and it implies that it is a bug.
Why hasn't it been fixed yet? I don't know, maybe it's hard to find the error or it only happens to some people or it's not something that's on the staff's priority list.
If you have web development knowledge, and you manage to find the cause, maybe it will help solve the problem.
I just tried with Firefox and I have the same problem and if I disable the paste event of that textbox, I can paste, so it seems to be a problem with the handling of the copy/paste events, but my web development knowledge is too basic to be able to track down the problem.