itch.io

You are on the general Itch page, if you want help on a particular game, it is best to ask at the bottom of that game's page.

It's not cool to ask in a store why people don't prefer to use another one. Still, I'll answer some basic things that you seem to not know and that make a lot of difference when choosing a store to sell games.

On Steam you pay 100 dollars and you can publish a game, you can use the Steam API and unless the player cracks the game, they can't play it without using the account where they bought it.

Steam has many more users than the other stores and therefore, it is usually the store where you will have the most sales.

On GOG, you can't publish whatever you want, you must send them your game and they evaluate if they are interested in selling your product or not. Your game must be DRM free.

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If you speak as a consumer, better buy on Itch.

If you have the collect by Itch mode, from what I've seen in other posts, the answer is no.

In similar cases, the answer is that the person must request a full refund of the payment and then make the purchase again, with the new price.

Showing a render with that texture is not a problem, it's like showing a screenshot of the screensaver.

The problem is if you're going to redistribute the texture within a game or as part of a pack, especially if you're going to sell it. Strictly speaking, it could be a problem, although in this case I highly doubt it, I don't think Microsoft or the owner of the rights to that image are looking for people to use their texture to send them a "Cease and desist".

So having a render of an object, with the texture, shouldn't be a problem.

Still, it's important to note that some images are more problematic than others, for example, using the red cross.

It's not clear what elements you're referring to.

Strictly speaking, you must have copyright or authorization for all the resources you use in a game you upload to Itch, but it's not even clear to me what you want to do.

Upload a game? Share an image? Share the 3d maze screensaver application?

If your idea is to redistribute the "3d maze" application with an image created by you, we're talking about a red flag, a Microsoft application, although old, will surely have copyright (I don't think it is this, because surely an application for Windows 95 will give many problems to run on a current Windows).

In practice, I doubt that Microsoft cares about that copyright, but legally, you wouldn't have the right.

I don't know if it's time (I'm dead tired), but I can't understand exactly what you want to share

It's not an age-restricted access issue, the page is no longer accessible, maybe it was deleted or the author hid the page.

The best thing to do is to try to contact the author directly and ask him.

Although Itch doesn't have book options, it does allow you to upload (and even sell) files as PDFs or epubs or similar. So yes, you can upload books or written stories. The big problem will be connecting with users who only want books and not a game.

I would recommend that you follow some Twine tutorials, it's a web tool to create interactive stories in a simple way and then you can publish them on Itch, there are many people who do that and you will be able to find players on Itch who are interested in this type of interactive stories much easier than it would be to find someone who only wants to read a PDF book.

The "Available Balance" before requesting payment is only an estimate and usually does not correctly reflect the tax withholding calculation.

The correct value, along with all the detailed information, is only shown in the final report once you request your payment. So it is normal to see a discrepancy before request your payment.

If you are a corporation, it is best to fill out all the tax information with the appropriate specialist, usually a company accountant or get advice from people who know the tax laws of the state where you have your company.

If it is better to be a company or an individual, it is also something that is better to get advice from someone who knows the laws of your state.

In my limited knowledge, the normal thing for a person is that Itch withholds a tax that is given to the IRS and then, when you file your return, it is calculated whether the IRS returns part of that withholding, but this is my experience as a person, do not take it as advice, especially if you are a company.

I understand that you should retake the tax interview and for that you should contact support.

From the tests I've seen, only indexed games appear.
When your game will be finally indexed, if you search for your profile name, then the game will appear.

In the game's metadata tab, you need to uncheck the option

"Has sensitive content — This project is not suited for minors or the workplace"

I'm not 100% sure, but I think you still won't be able to uncheck the "Show content marked as adult in search & browse" option in your profile, because you had the game marked as adult.

Try it, and if it doesn't let you, you might need to contact support.

The search engine no longer shows profiles and if your only game is not indexed it is normal that it does not show anything.

I recommend you read this first:

https://itch.io/t/4120453/game-quarantined-search-or-indexing-problem-read-this

Some tips, your first paid game usually takes longer to be reviewed, your game is only 5 days old since the update and today is the weekend, the people who review only work during the week. Most likely the game will be reviewed during the next week, I recommend waiting a little longer.

The payment processor's fee is around 0.50 USD + 3%. If you sell your game for one dollar, you will lose almost all the profits in that fee.
It is usually recommended a price of no less than 2 USD

You have to upload them with different names. for example:

game_html.zip -> web

game_win.zip -> windows version

I don't use Chrome, but I understand that all browsers should have a function that allows you to inspect pages, there you can inspect the text box and it should have the list of events somewhere.

A couple of things, in this forum, questions are usually answered by community members, not by the Itch staff, except for the administrator, who sometimes stops by and answers something.

The only official answer is the one you put in the link, and it implies that it is a bug.

Why hasn't it been fixed yet? I don't know, maybe it's hard to find the error or it only happens to some people or it's not something that's on the staff's priority list.

If you have web development knowledge, and you manage to find the cause, maybe it will help solve the problem.

I just tried with Firefox and I have the same problem and if I disable the paste event of that textbox, I can paste, so it seems to be a problem with the handling of the copy/paste events, but my web development knowledge is too basic to be able to track down the problem.

Many of us are wondering the same thing and not only that, but Itch should pay a staff to resolve the doubts and problems of thousands of users and where everyone wants solutions now.

You're in the general Itch forum, and it's considered SFW.

For specific questions about a game, try asking in the message area for that game (at the bottom of that game's page). It's easier for someone who knows the game or its developer to see your message there and answer it.

Edit: My mistake. will be option 1.

When your game is free, any amount someone donates will get them a download key for ownership. This means that if people have donated to your free game 1 dollar, and you later put it for purchase at 10 dollars, they will still have access to the files

https://itch.io/t/41926/who-can-download-my-game-when-i-convert-it-from-free-to-...

As far as I understand, there is no problem in selling script.

I just don't think it should go under asset, but under "game development"

On Itch, if a person donates equal to or more than the minimum value, they gain ownership of the project.

If you change the project type to paid, you do not alter the "ownership" status of the people who already have it, and those people will still be able to access the project files, no matter what the files are named before or after. (unless they are files with "Set a different price for this file")

Itch has never revealed any information about its inner workings, so my answer is based only on my assessment as a user of Itch and this forum for a few years.

What I have seen is that although the staff is willing to help, it seems to be a very small staff for the volume of people they have to serve, and possibly for that reason, they will never answer you unless necessary and sometimes the time to resolve a dispute can be long.

Normally, they review the information you send them and if you actually prove that the game is using your material without the corresponding permissions, the game will be deleted. This could be tomorrow or within a couple of weeks, depending on how busy the staff is.

The best thing would be to have a lawyer advise you on how to prove your point, but using normal channels. If your lawyer contacts them to threaten them, the most logical thing would be for them to refer the matter to their lawyer and that will only result in much longer delays.

My personal recommendation is that you first talk to the project leader, indicating that if he removes you from the list of contributors, but continues to use your work, you will have to report him.

Also, you can contact the organizers of the JAM, with some exceptions, jams are usually less than 100 people, so it will be faster for the organizer to intercede or even remove the game from the JAM.

And if you do not get anything by talking to the project leader, then contact Itch support, and make sure to put all the relevant background and evidence, so that when they review your ticket, they can resolve it without delay.

PS: When you contact support, you should receive an automatic response with a ticket number. If the case takes too long, you can try to go to Discord with that number to request that they expedite the case.

You may not be doing anything wrong, but read this post pinned by the moderator which explains the indexing process.

https://itch.io/t/4120453/game-quarantined-search-or-indexing-problem-read-this

There is a lot of information on the forum, including examples, but basically the gross is what the players have paid, from that you have to deduct the Payment Processor Fees (around 0.5 USD + 3% per transaction, if I remember correctly). If your game has many small transactions (a very low sales value, for example 2 or 3 dollars), the percentage that the Payment Processor takes is quite high compared to the sales price.

Then you have to deduct the Itch part and if applicable, you have to consider the tax withholding and if it is the first time you make a charge to Itch, you have to pay 3 dollars to validate the tax interview.

By the way, the value you show is only an estimate, the real final value is calculated at the time of requesting the payment to Itch and there you get a spreadsheet with the detail of all the charges that apply.

Just because the game is not indexed within Itch doesn't mean it is hidden. The page is public, it can be indexed by any web crawler, the page is visible on your profile and if you have a dev log or if you have followers or if you have promoted on social networks, there are people who can find out about the game and access it from there, etc.

I don't know, I've never participated in that jam.

check their page.

What I know is a jam (a meeting to create software with a specific theme or time)

https://ludumdare.com/

I asked the C3 forums and I was suggested to ask here, does someone know why it does this? And how do I fix it? Thanks a lot!

What you upload to Itch is the same thing that the user downloads, and Itch doesn't manage the installation of APKs, so there's not much you can do on Itch's side.

The only problem I can think of is that if you use buttler, maybe the file is compressed as a . zip, but when downloading on android, you should see the . zip and not an apk.

Try transferring the APK you create in construct directly from your PC to Android and install it, if the error persists, then it's a problem with the APK creation, and it will be much easier for them to help you on the C3 forum.

Check that what you download from Itch is the APK and not a ZIP.

"Google slide" is not a game engine, it is a program to create slide-based presentations, where it is possible to extend the functionality through certain commands, which I imagine is how you created your "game".

It is similar to creating a game using a spreadsheet program, you cannot export a game, you can only save the presentation as a file, the problem is that the file can only be played using a compatible tool, that is, that person must download the file of your presentation, upload it manually to google slide or a similar program, such as office powerpoint and run it from there.

Just because it is possible to create something interactive with this type of program does not mean that you can create a game and expect it to be played on Itch, you will have to use a game engine.

Surely your game will be an interactive story or a kind of visual novel, if you have a PC, you can try Renpy.

If you don't have a PC and only have a tablet, you can try twine, it is an HTML engine for interactive text games (you can also use images) and it could work for you. There are many games on Itch based on Twine.

As the name suggests, keys only work if your game is not only playable on the web, but also downloadable. Basically, Itch allows a person to gain "ownership" only if it can be downloaded, and that's why you can't give keys if your game only runs via the web.

If you want your game to only be playable via the web, the only alternative would be the password system you mentioned (I personally didn't know about it).

It depends. If you use "Collected by itch.io, paid later", you can request payment via paypal or payoneer (I just checked and payoneer appears as a valid option), but in this mode you must fill out the tax interview.

If you want to use the "direct to you" mode, then your options are only paypal and stripe.

Rules

• Use a descriptive title so others with similar issues or questions may find an answer. Titles like Help me!, Support not responding, Payouts are BROKEN, hello, etc. are not allowed. We may immediately close your topic. When you post here you are asking the community to help you, this is not a direct line of communication to site admins (that is support). Create your topic in a way that will enable others who are have a similar question to find your topic.

I think it's impossible. First, many jams don't have a ranking, so they don't have a winner, and second, the ranking is a property of the jam, not the game, so it wouldn't be possible to filter them.

Depende del sistema operativo (OS) que utilices.
Por ejemplo, si usas MAC, y el juego se desarrolló solo para windows, entonces te saldrá ese mensaje. Puedes probar a consultar al desarrollador y ver si tiene pensado exportar el juego a tu OS.

Puedes usar el filtro de plataforma para buscar juegos que sean compatibles con tu OS, o tratar de utilizar herramientas como WINE, pero en este caso debes descargar el juego de forma manual desde la web y configurar manualmente WINE.

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It depends on the operating system (OS) you are using.

For example, if you are using a MAC, and the game was developed only for Windows, then you will get that message. You can try to check with the developer and see if they plan to port the game to your OS.

You can use the platform filter to search for games that are compatible with your OS, or try using tools like WINE, but in this case you have to download the game manually from the web and manually configure WINE.

Itch can close a project if it breaks a rule or law, some creators sell assets without having the copyright, sometimes they are stolen assets, etc.
Normally when that happens, Itch tries to return the purchases, but this will surely depend on the time that has passed, if it was a bundle or not, etc.
But as you can understand, if that content is stolen, Itch cannot leave it in its store.

Itch does not charge a service fee, each developer can choose to share a percentage of the sale, but it is not mandatory, some developers set the value to 0% and Itch receives nothing.

Other developers do direct sales, so Itch is not even responsible for the sale, even if the game or asset is distributed through Itch.

Sometimes the administrator reads and answers the messages, try to put the confirmation number that you received from Itch when you contacted support, so, if the administrator sees your message, he could give you a more detailed answer.

Strange, pygame is not usually demanding on hardware and works on any toaster (I'm not talking about performance, but about whether they work).

Pygame, by default, opens a background command window, because it works on python, the creator of the game must disable this, if not, then it is normal for it to appear and close if for some reason it fails to start the graphical environment.

By any chance, what operating system do you have? Pygame runs on python and depending on the version of python used, the game might not work on windows 7 or 8, and only work on windows 10 and 11

I would tell you to use this game that I have programmed myself to test, it is created in pygame 2.x and with python 3.12, I have tested it on a computer that is more than 10 years old, but with windows 10.

https://hechelion.itch.io/andromata

The administrator mode and the sandbox should not alter the operation of a well programmed game at all, they are actually basic security tips.

A well designed game (except for very, very few exceptions) should not need administrator mode and the sandbox is used, so that in case a game carries malware or tries to steal some credentials it cannot affect your real data.

Please read the upper thread created by the moderator where he talks about this.

https://itch.io/t/4120453/game-search-or-indexing-problem-read-this

Basically, it's an automatic measure, you have to wait for a staff member to review your game, if they determine it's a false positive, they will remove it from quarantine.

There's nothing you can do but wait.

People can pay whatever they want above the price.

If your game is paid, and you charge X or if it is free but has a minimum of X as a donation and someone wants to support you or really liked your product, they could decide to buy it or donate to you for more than the value you ask, for example pay X+T

That difference above the value you set is called a tip

if you believe that the game or jam violates the rules you should report it directly to Itch support. This forum is answered by users of the community.

If there are several downloads in a row, it is probably due to a download error, Itch counts as a download every time you start a download and not when it finishes correctly.
Personally, it has happened to me with games that use a lot of space, to have an error in the middle of the download. I have to start the download again and in some cases it has happened to me 5 or 6 times in a row, the developer will see 5 or 6 downloads, but I really only downloaded the game once.

It can also happen that you download the game on more than one computer and people are more used to re-downloading the game, instead of backing up and moving the file. The same thing happens if you have to format the PC, people do not back up the game, but people are more used to downloading it again.