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(1 edit) (+8)(-4)

Edit: Horubrain is fixing it. If you bought the full version before Deluxe was a thing contact them on Discord.



Just gonna leave this here for the dev.

https://itch.io/docs/creators/quality-guidelines#do-not-upload-misleading-conten...


Note that it says "Statements about included content that doesn’t exist". If you sell something called the full version of the game and then lock the people who purchased it out of the full scale of content then you are flagrantly making a misleading statement about the content of what is being sold. Changing the name of that version to no longer be called the full version AFTER the fact does not change that your customers purchased it under the premise of it being the full version.

I really like what you're making here and I contributed money because I had faith that you were going to make it even more interesting, but you're spitting in the faces of your customers on what appears to be your first ever project by essentially taking away what you sold them. You still have a chance to fix this, and I really hope you do because I like what you're making. This appears to be your first ever project, and how you resolve this situation is going to shape how people view you in the future and whether or not they trust you to make quality games. You do NOT want the first impression you leave with the gaming community to be that you're dishonest and untrustworthy because that's going to shape everything about how people view and engage with you as a developer.


For your own sake and because I want to see what you do in the future I hope you can see the sense in this. I'm not asking you to make the Deluxe version the same price as the standard version or to reduce the price. I'm asking you to treat it as the full version and make sure the people who paid for the full version early on are able to receive what you implicitly promised them by calling the version you sold them the full version.


There are several ways for you to rectify the mistake you've made, and the earlier you do it the better it will look for you in the future. And for the love of God, please don't make the mistake of trying to cover up your screw up instead of making it right. That will absolutely destroy any positive image people have of you in the future.

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Lol bro, if you want the deluxe version so bad, I can just buy you.

Just contact the developer Horu on Discord or email them or something, I'm sure you can get something, you do not have to make some unnecessary escalation here by linking some quality guidelines shit. A fuck ton of developers and publishers here on Itch use the same product model and the specific guideline only talks about actual specific content, not "amount" of content.

Contact them on Discord I beg you so this will all be over with.

(2 edits) (+5)(-2)

I appreciate that you're trying to resolve this, but throwing money at me to give me a free copy of the Deluxe edition isn't the solution, and the fact that you seem to think it is shows that you're completely misunderstanding the issue. I like this game and I just want HoruBrain to treat the people who supported it early on with a modicum of respect. Telling us that we don't have access to the full version of the game when we purchased it while it was called the full version is a slap in the face, and I would rather they acknowledge that instead of making excuses to justify it. Otherwise it feels like we're nothing more than a dollar in their pocket. I don't want to be treated that way because it makes it hard for me to enjoy their work while feeling like they don't care if we enjoy it. Somebody else paying for the game to shut me up won't resolve that.

I know I can't force them to fix this issue, I just don't want to begrudge somebody who is making something I like. A persons feelings toward the creator of a work are always going to get mixed in with their feelings towards the work itself for better or for worse. I just want it to be for better so my experience with this game isn't soured.

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Hi, please reach me out on discord (@horubrain) or twitter (@horubrain) or email, I'll be glad you give you an additional key. :)