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Hey tpascal

Sorry this is happening. I am not sure why this would be impacting people who have puchased it already. I haven't replaced any files or restricted access to them. I only uploaded an additional file to it and changed the purchasing options. Please let me know how the ticket request gets resolved - strange Deep N Dark functions properly-ish for you, but not the others. All of them were updated in the same way.

Hey Dan,  

Ive just received the following response from support. 

"These issues are arising because the developers have added per file pricing, which overrides all sales and discounts. Many developers do not realize they are locking out paying customers, but in other cases they have made a decision to charge more and implement a higher price".

Is this what is happening on your end?

(1 edit) (+1)

I haven't been given any updates or communication from itchio about how these changes affect customers. Shoot me an email - danvelasquezart@gmail.com - and we can chat about it directly. Sorry for any inconvenience.

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