Thanks for playing! We would love to get more info on the softlock since we haven't seen that in our testing. When you say going from level 1 to 2, do you mean right under the transition area (with the light)?
i passed thhe first level with only one of the character.
in the otther area, the 2nd character always spawned oon spikes, and the first character spawned in a weird place in the level and i also got stuck with it.
it's hard to explain what happened, i felt like the level did not load properly