Thanks for playing!
The movement of the monsters is giving lots of people problems 😅
It fully works, its just really confusing. If the alarm is on they automatically will run as far away from the office as they can. When its off, you have to tap (which "scares them") in the opposite direction you want them to go, and every few seconds they'll move. So, if the alarm is off, and they are all at the top of the screen, if you tap at the very top above their rooms and everything, they should go down!