Great game flow, and it's really interesting leaving the notation entirely up to the player to work out how they want to write orders with limited space and symbols. One issue I've noticed though is there is actually almost no incentive to use the notepad unfortunately. Whenever a customer arrives, even if a bunch arrive at once, you can just as easily click on one, immediately get their order from the kitchen and serve it, then click on the next pair, and so on - there's no penalty for going to the kitchen over and over again, so there's no reason to try and be smart and remember a bunch of things at once. I reckon if going to the kitchen passed time faster by even a little, then that means you've got more of a reason to write down as much as possible to minimise trips.
Viewing post in The Happy Heifer Cafe comments
I plan to eventually make the process of cooking dishes take time after you order them. That, however, will probably come with an increase to all the timers. Longer shifts, more time that the customers will wait, etc. I'm waiting for the game to have more substance before I commit to that because making shifts longer right now probably isn't a good idea lol