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Hello,

I'm encountering an issue when launching the tool on certain devices, specifically on my Samsung tablet in Firefox. When I try to open it, it just reloads the product page in fullscreen rather than launching the tool. Oddly, it works fine on my Samsung Z Fold when using Firefox, and it also launches correctly on my tablet if I switch to Chrome. I’m not sure if the problem lies with my tablet or Firefox, but I wanted to report it since it’s a bit frustrating. I prefer not to use Chrome. I didn’t see this issue mentioned in the troubleshooting guide, so perhaps others are experiencing it too.

By the way, I'm really enjoying the app so far. It’s a strong competitor to Pixel Studio with its toolset, and I especially appreciate the shading tool. I’d love to see an Android version someday and would be happy to pay for it!

Thank you!

Hello, thank you for reporting the issue! This is very weird, I just tried launching it on Firefox on an Android phone and it run fine. Perhaps it is some kind of issue with the mobile version of Firefox happening on certain devices, but I'm not sure why. We'll definitely keep this issue in mind though.

Thank you for the kind words as well, and we have plans on making an Android version sometime but it's not yet sure when, because right now we're focusing on improving the desktop and web versions a bit more, before having another version to maintain. But it will definitely happen some day, so stay tuned!